Frequently asked questions

Camgirl Live Editor is a professional tool which allow customization and editing of a wide range of templates from pre designed gallery without writing a single line of code.

The Editor's functionality is developed to edit a template and not to build a design from zero.

Editing a template defines the process which allows you to select a ready-made template and edit, change, swap images or any other content available with the design.
Building a template on the other hand, defines the possibility of adding new elements, new blocks, sections and position them as you see fit.

Camgirl Live Editor is an editor tool

FOR BEST EXPERIENCE WE STRONGLY RECOMMEND USING A LAPTOP OR PC DEVICE WITH CHROME OR FIREFOX BROWSER

Account and Registration

How to register?

Registration process is simple and requires a valid email address, username and password. Register page
After registration process is completed, activation link will be sent automatically to your email address. Please avoid using disposable email address or similar services used for abusive activities.

How much time does it take for activating my account?

The activation is made automatically with an insignificant delay. If for some reason you didn't receive the activation email, please make sure that your email address is valid.
Check for typing errors, avoid fake email addresses, avoid using disposable email services, check spam folder on your inbox.

How many accounts can I create?

Only one account per user.
Exception to this rule are Studios and Managers of multiple accounts
If you can't access your activated account, please contact us.
If you forgot your login credentials, use the reset password option.

How to edit my account?

Edit and update your account via Profile page
Click the top-right user icon with drop-down menu from any page of the platform.

Commercial

How to subscribe?

After creating your account, you have the option to upgrade or choose a subscription plan based on your needs. We currently provide multiple plans with different features for you to choose from.

How to unsubscribe?

Termination of License.
Unsubscribe from commercial license (subscription) by accessing your account, Billing section.
Note: after the license is revoked for your account your saved projects(s) are no longer supported by this service. Read more

How does the payment process work?

To access certain features available on this platform SaaS license is needed. The payment process is simple. Activation of the SaaS licese is made with credit card.
Accepted Services:
• Visa
• Visa – debit
• Mastercard
• Mastercard – debit
• Mastercard – prepaid
• American Express
• Discover
• Diners Club
• JCB

How secure is my personal data ?

As mentioned in the Privacy Policy which governs this platform, your personal information regarding the commercial aspect is not stored by us (our website, service or platform). Designated payment processor handles all transactions in a secure, encrypted and safe environment.

Is there a refund policy ?

Due to digital nature of our service, refunds processed in full applied to digital goods are limited.
We have the Documentation in place just for this reason so you may see the Editor's capabilities and functions for free.
In special circumstances we do offer refund (full or partial refund) if you contact us directly in order to begin our investigation and process your refund request as soon as possible.

How much time it takes to gain access after purchasing a SaaS license?

Usually the access to features available in a plan you have paid for is made with a delay of 5 minutes. Processing the transaction and releasing the access license purchased plan is part of the delay.
Contact us if the licese has not automatically activated for registered account.

Issues with my payment process. Who can help?

Please contact us with full details of your problem and we will try to find the best solution in optimal time. Use the contact form available here.

Access and Navigation

How to access the Editor?

Registered users with paid subscription have access to private sections of this service and unlocked features.
Editor tool can be access by subscribed members only.

How to access the forum community

The forum community has multiple sections with limited, full and restricted access based on your role. Use the main navigation to access the forum.

How to access the Graphic Gallery?

Use the main navigation to access the Media page

How to access the Documentation?

Use the main navigation to access the Documentation page

Services

There are additional services I can use?

Yes, we are offering a wide range of services which are not part of, or integrated in the Editor’s functionality.
Example:
• custom image editing
• additional sections and individual customization
• web design – custom projects – Tailored
• additional support
• other related services
• ranking and directory listings
• saller's program, freelancer's program, affiliate program
• bloggin and content
Note: Some of the listed services are billed individually and defined as Commercial Services.

How to take advantage of additional services?

• Use the contact form selecting the related department.
• For custom designs and templates access the Tailored Plan

Who runs this service?

Since 2016 Camgirl Live Editor has (at this moment) 2 official staff members.
The lead developer and web designer.
Want to join the team?

Copyright and Disclaimer

Info

1. All brand icons, logos, graphics and other elements are trademarks of their respective owners.
The use of these trademarks does not indicate endorsement of the trademark holder by Camgirl Live Editor, nor vice versa.
Brand icons should only be used to represent the company or product to which they refer.
2. Some of the graphic resources used can be found on public access domains, generated by AI or created by web design department.
3. For complains and reports pleas use the contact form with related department option selected

Additional information

Failed Credit Card Payments
There are a number of different reasons for the bank to block the payment.
Most common are:
• The credit card number or expiration date is invalid.
• There are insufficient funds in the cardholder's account.
• The cardholder location or activity is suspicious.
• The bank's fraud rules which can take many other factors into consideration.
• Many times it is accompanied by other clues, but the only accurate way to know is to contact the issuing bank for clarification.

Contact Sales department for additional assistance.

Developer

How to submit a template for approval?

First get familiar with the Editor tool and platform. More info can be found on support forum.

How to import my design into Editor?

Access the Import Your Design page

For further inquiries or feedback, please contact us via online form. Direct your inquiry to appropriate department.